Sign language cafes in Netherlands let guests order by hand

At a cafe in Arnhem, customers order their coffee using sign language. The inclusive concept creates jobs, teaches guests new skills and helps break down barriers.

DiversityNetherlands

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DiversityNetherlandshttps://p.dw.com/p/5I5xl

Jannice Ong Afat works as a deaf barista in the employee cafeteria of the grid operator Tennet in Arnhem, the Netherlands. Customers order their coffee using sign language, with instructions displayed on screens. This is the 24-year-old’s first full-time job. The concept makes communication easier and promotes workplace inclusion. More than 50 cafes such as this operate across the Netherlands. They create employment opportunities for people with disabilities while helping coworkers and customers recognize and appreciate the diversity of talent.

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